I updated an existing form but it hasn't updated on my website - 8 hours later

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    Asked on February 11, 2013 at 04:04 AM

    I have a pre-existing form that just won't update on my website - regardless of what method i embed it with.  In the form preview via jotform it has updated - any ideas?

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    Answered on February 11, 2013 at 04:14 AM


    Sorry for the inconvenience that may have caused. I've check your form and I was able to replicate the issue. In order to fixed this, I would suggest you to re-embed your form's iframe code in to your website or just simply change/update your form url from https://secure to http://www then clear your browsers cache and cookies.

    If you'll need further assistance, do let us know.

    Thank you!