We have followed these instructions, but we are not receiving notificat

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    SMDC
    Asked on March 29, 2019 at 03:06 AM

    We have followed these instructions, but we are not receiving notification of submissions at the email address we listed in Recipient Emails box. Email address is correct. How can we correct this issue? Thanks. Lisa Harris



    This is a re-post of a comment on Send Notifications to Multiple Recipients

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    Nik_C
    Answered on March 29, 2019 at 05:36 AM

    We're sorry for the inconvenience.

    I checked your form and notification created:

    15538517782019-03-29_10-26-37.png

    I checked the email address in logs and emails are marked as sent:

    15538520052019-03-29_10-27-01.png

    Could you please check if the emails didn't end in the Junk/Spam folder by any chance?

    We'll wait for your response.

    Thank you!