Jotform is down?

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    afee
    Asked on March 29, 2019 at 09:13 AM

    Friday March 29 2019 at 8 am central time

    I cannot access any of my form this morning.The main page come up and any of the forms I click on to edit go to a blank screen. 

    I am under a strict timeline to make chganges and edit today and need access to these forms, as does my team to place orders for end of month.


    Please advise

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    eugene
    Answered on March 29, 2019 at 09:15 AM

    Sorry for the inconveniences caused so far.

    It should be resolved now.

    Can you check again to see if the issue still persists for you?

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    afee
    Answered on March 29, 2019 at 09:43 AM
    it has come up now, but it is VERY slow…was not coming up at all a moment ago, and I checked 5 or 6 of my forms…
    Aaron J. Fee | Director of Innovation and Implementation
    M: 931.334.6768
    E: afee@frconversions.com
    W: www.frconversions.com
    [https://crm.zoho.com/crm/viewInLineImage?fileContent=e46e216f444831f6af72d8370517946403d83450ced181248cb0d1e2543e75943ef83952a2fa255c67513dc4336e946759ba621e96675366bfaf4ce95ff24f27]
    The company accepts no liability for the content of this email, or for the consequences of any actions taken on the basis of the information provided, unless that information is subsequently confirmed in writing. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited.
    ...
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    Nick_So
    Answered on March 29, 2019 at 12:37 PM

    I have tried to log in as you into the account and opened 2 - 3 forms. It is working fine at our end. Can you please let us know the current status? Is it still an issue at your end?

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    afee
    Answered on March 29, 2019 at 12:43 PM
    No it seems to be better now…but this morning had allot of lag and would open at all…thank you for the follow up
    Aaron J. Fee | Director of Innovation and Implementation
    M: 931.334.6768
    E: afee@frconversions.com
    W: www.frconversions.com
    [https://crm.zoho.com/crm/viewInLineImage?fileContent=e46e216f444831f6af72d8370517946403d83450ced181248cb0d1e2543e75943ef83952a2fa255c67513dc4336e946759ba621e96675366bfaf4ce95ff24f27]
    The company accepts no liability for the content of this email, or for the consequences of any actions taken on the basis of the information provided, unless that information is subsequently confirmed in writing. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited.
    ...
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    Nick_So
    Answered on March 29, 2019 at 01:47 PM

    Sounds great that the issue is resolved.

    Feel free to reach us in case you need any further help from our end.