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DavidB4Asked on August 9, 2024 at 1:09 AM
Hello,
How can I have the client's IP address included in the email notification I receive when a form is submitted? I know this has been asked before, including here: https://www.jotform.com/answers/1227693-how-to-include-ip-address-time-of-submission-etc-in-submission-email
However, the UI has changed, and I can no longer find a way to do this.
I added a widget to include IP and geographical information, but it rarely actually works. Is there some way I can restore this functionality, either by widget, or by directly adding it to the email?
Thank you!
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Hilary JotForm SupportReplied on August 9, 2024 at 2:54 AM
Hi DavidB4,
Thanks for reaching out to Jotform Support. You can add your form filler’s IP address in your email notification. Let me show you how:
- In Form Builder, go to Settings at the top navigation bar.
- Choose Emails in the left panel.
- Click on Add Email button.
- Choose Notification Email option.
- Under Email section, click on Form Fields button.
- Choose IP Address in the dropdown.
- You'll then add the the {ip} tag in the email content.
Give it a try and let us know if you need any other help.