How to include IP address in the notification email

  • DavidB4
    Asked on August 9, 2024 at 1:09 AM

    Hello,


    How can I have the client's IP address included in the email notification I receive when a form is submitted? I know this has been asked before, including here: https://www.jotform.com/answers/1227693-how-to-include-ip-address-time-of-submission-etc-in-submission-email

    However, the UI has changed, and I can no longer find a way to do this.


    I added a widget to include IP and geographical information, but it rarely actually works. Is there some way I can restore this functionality, either by widget, or by directly adding it to the email?


    Thank you!

  • Hilary JotForm Support
    Replied on August 9, 2024 at 2:54 AM

    Hi DavidB4,

    Thanks for reaching out to Jotform Support. You can add your form filler’s IP address in your email notification. Let me show you how:

    1. In Form Builder, go to Settings at the top navigation bar.
    2. Choose Emails in the left panel.
    3. Click on Add Email button.
    4. Choose Notification Email option. How to include IP address in the notification email Image 1 Screenshot 30
    5. Under Email section, click on Form Fields button.
    6. Choose IP Address in the dropdown.
    7. You'll then add the the {ip} tag in the email content. How to include IP address in the notification email Image 2 Screenshot 41

    Give it a try and let us know if you need any other help.