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Michty6Asked on March 29, 2019 at 3:04 PM
Is there any way to get rid of the progress tracker at the bottom of my forms?
This one:
The problem is that if there are forms with a lot of conditional logic, it can make it look like there's many, many more steps than there really are.
Also, there is the option to 'see all' - which I don't want to give to customers...
Thanks!
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Alan_DReplied on March 29, 2019 at 4:35 PM
Sorry, we are not able to remove these features from card forms. I send your question to our back-end team as a feature request. You will be notified if there are any updates.
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Michty6Replied on May 24, 2019 at 3:57 PM
Any updates on this guys? This is a pretty big conversion killer, especially if you have conditional steps.
Here's an example: let's say I have a form and there the first question has 4 options. Each option then leads the user down 4 different conditional path. Each path is a further 25 questions.
The way Jotform will display this at the first step is "1/100". That means people on step one think there are 100 steps to complete the form!! This will lead to form abandonment and a reduction in conversion rate...
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Alan_DReplied on May 24, 2019 at 4:08 PM
Sorry for any inconvenience. Unfortunately, there is no update for now.
You can set a default option for single choice questions. This may hide the others. The user can change this as they want.