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  • Profile Image

    Can you please add Engineering Drawing file extensions for uploading.

    Asked by Michael Callen on March 17, 2011 at 11:44 AM

    Hi,

    Feel in love with your site until I discovered my form won't allow engineering file type extensions for uploading.

    We have salea agents who can complete an RFQ to our corporate using the Jotform I created but we need them to be able to upload the enginnering files too.

    Common file type extensions for our industry include: .stp, .dxf, .iges, .t_f, .prt and about a dozen others.

    I tried adding one of the file types in the edit window and while it seems the form accepts the addtional extension, when testing I am prompted for only the default files available.

     

    Regards,

     

    Michael Callen

    Callen Manufacturing

    Page URL:
    http://www.jotform.com/form/10742006513

    Screenshot
  • Profile Image

    Answered by DanielGriffin on March 17, 2011 at 02:00 PM

    Hi Michael,

    I see that you have added a .dxf file type, but only to the first upload field in the form.  Can you try adding all the required file types to all of your upload fields?   You are using multiple upload fields in one page so you might be running into validation problems if they allow different file types.

    Here is the link on adding file extensions:
    http://www.jotform.com/help/29-Upload-Form-Allowed-File-Types

    Please get back to me if you are still having problems,

    Thanks,

    Daniel