Form was disabled due to form view limit.

  • Mohi
    Asked on March 29, 2019 at 7:02 PM

    Hi,

    I started to use your free version on important website for test and it was disable without any notice!!! I have received your email about disabling after it was disable?!!

    What are you doing really???? Are you playing with people business!!! When you mentioned free plan how you disable it and show on website it needs to pay!! 

    Very very unprofessional!!

  • Jed_C
    Replied on March 29, 2019 at 8:52 PM

    We apologize for the inconvenience.

    Upon checking the account, it seems that you have exceeded the form views limit for Free plan. Please note that free plan is only allowed to have 1000 views per month.

    For more information about account usage, please check our guide here https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits.

    Your view count will reset on the 1st of April 2019. Let us know if you have any questions or if you need further assistance.