What happens to my form prior to my HIPAA upgrade?

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    adbecker14
    Asked on March 29, 2019 at 07:10 PM

    Hello JotForm,

    We will be upgrading our account to silver or gold soon because we need a HIPAA compliant form. Am I able to create a form now and then convert or clone it to a HIPAA form later on? Or can I not create a HIPAA form until I actually have a silver or gold account? I'd like to get started on the work now. 

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    Jed_C
    Answered on March 29, 2019 at 09:10 PM

    Yes, you can create your form now. Once you upgrade to HIPAA, your existing data will be automatically migrated to dedicated HIPAA-compliant servers. Your data will be securely stored in our isolated HIPAA compliant system.

    Let us know if you have any questions or if you need further assistance. 

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    adbecker14
    Answered on March 29, 2019 at 09:43 PM

    Dear Jotformforum_1776790 , Thank you for contacting the SinfoníaRx support team. We have received your request and a support ticket has been created. A support team member will be reviewing your request and will send you a personal response shortly. To view the status of the ticket or add comments, please visit:  https://sinfoniahealthcarecorp.freshdesk.com/helpdesk/tickets/28535

    Thank you for your patience.
    Sincerely, SinfoníaRx Support

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    adbecker14
    Answered on March 30, 2019 at 09:43 AM

    Dear Jotformforum_1776790, Your ticket - Re: Queestion about HIPAA Compliant form -  has been closed. We hope that the ticket was resolved to your satisfaction. If you feel that the ticket should not be closed or if the ticket has not been resolved, please reply to this email. If this ticket was resolved to your satisfaction, no need to reply.


    Sincerely, SinfoníaRx Support
    https://sinfoniahealthcarecorp.freshdesk.com/helpdesk/tickets/28535

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