Embed Form plugin for WordPress is not working

  • LindaGrissette
    Asked on March 31, 2019 at 3:39 PM

    As a long time Jot Form user, I find that I cannot get the plug in to work on Go Daddy hosted Word Press. In installed it and activated it, but it does not show up where it should. Now I'm stuck with either their inferior product (2 forms that they made) or paying for a product that isn't as good. I sure wish you had kept up with Word Press so your users can keep using your good product.

  • Welvin Support Team Lead
    Replied on March 31, 2019 at 4:40 PM

    Our apologies. Our Embed Form plugin for WordPress is currently out of date. It works for some users, but we have escalated a few tickets that say the plugin is not working for them. 

    I have also raised this thread to our backend team so you will be notified if updates are made to it. In the meantime, you may consider embedding the form using our iframe method or the default method.

    https://www.jotform.com/help/67-Which-Form-Embed-Code-Should-I-Use

    Use Code or HTML block if you are using page builder.

  • NeilVicente
    Replied on April 22, 2019 at 2:29 PM

    Hi there,

    We have recently updated our plugins and tested them up to WordPress 5.1.

    Please kindly add them again and let us know if you need further help.

    Kind regards,