I upgraded to the bronze package and submitted payment for 2 years but the account still says full and does not reflect upgrade.

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    Asked on March 31, 2019 at 07:10 PM
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    Answered on April 01, 2019 at 02:39 AM

    I wasn't able to find any payment related to your account.

    Please provide the screenshot of the related payment and all related information you have.

    We'll wait for your response.

    Thank you!