Why can't I view the submissions or youtube links

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    Asked on February 11, 2013 at 10:40 AM

    I have students that have submitted screen shots and you tube videos.  I can see on my jotform that they were fully downloaded, however, when I view it the only thing I see is a white screen.

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    Answered on February 11, 2013 at 10:41 AM


    Sorry for the inconvenience that may have caused. Can you please share to us the URL of your Form for further assistance?

    Thank you!

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    Answered on February 11, 2013 at 02:00 PM



    It will not let me view the screen shots

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    Answered on February 11, 2013 at 02:30 PM

    From what I can see it looks like the making your submissions public report got removed -


    Is this the submissions report method you were using? I can't seem to log in even though it tells me to and when I did I noticed it was not there. Can you please add it again then test it to see if it works? If not then can you please share with a screenshot of what you see on your end?