How can I receive only the newly added attachments to email when the submission is edited?

  • Profile Image
    argusup
    Asked on April 01, 2019 at 05:00 AM

    since a few weeks there was change in the updload button?! since then the system sends all of the already uploaded files agagin with any edited checklist 

    how can I enable or disable this function - when the client sends an edited checklist I only want to receive any additional files and not all compiled files again in my email box. 


    thank you

  • Profile Image
    Kiran
    Answered on April 01, 2019 at 08:57 AM

    I understand that you are receiving all the files uploaded/added to the file upload field again when the submission is edited. Please note that the email shall be sent with the data on the form along with all the files on the submission. Unfortunately, it is not possible to receive only the newly uploaded files to the email or any integrated drive.

    Thanks!

  • Profile Image
    argusup
    Answered on April 01, 2019 at 09:43 AM
    HI
    Thank you – yes it is like that but wasn´t until a few weeks ago – so I only wondered why it changed.
    Best regards
    Martina Veen
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    Dipl.-Kffr. Martina Veen
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    Fachberaterin für Internationales Steuerrecht
    ARGUS International Steuerberatungsgesellschaft mbH
    Max-Planck-Str. 20
    63303 Dreieich-Sprendlingen
    Tel.: +49 6103 - 697 44 10
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    veen@argus.tax
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    Von: JotForm
    Gesendet: Montag, 1. April 2019 14:58
    An: Veen, Martina
    Betreff: Re: How can I receive only the newly added attachments to email when the submission is edited?
    A new response has been received:
    [JOTFORM]
    Answered by Kiran
    I understand that you are receiving all the files uploaded/added to the file upload field again when the submission is edited. Please note that the email shall be sent with the data on the form along with all the files on the submission. Unfortunately, it is not possible to receive only the newly uploaded files to the email or any integrated drive.
    Thanks!
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  • Profile Image
    Kiran
    Answered on April 01, 2019 at 11:05 AM

    You are right. I was testing a different form with other integrations earlier. As I tested a new form with the upload field, I see the edit submission is sending only the newly added file as attachment. Could you try adding a new notification to your form and test it again?

    Please get back to us if the issue still persists. We will be happy to assist you further. 


  • Profile Image
    argusup
    Answered on April 01, 2019 at 01:43 PM
    I changed some settings some weeks ago because the pdf-compilation of the data did not work any more – all fields were “puzzled”
    I try with a new notification and see what this brings out
    thanks
    Von: JotForm
    Gesendet: Montag, 1. April 2019 17:05
    An: Veen, Martina
    Betreff: Re: How can I receive only the newly added attachments to email when the submission is edited?
    A new response has been received:
    [JOTFORM]
    Answered by Kiran
    You are right. I was testing a different form with other integrations earlier. As I tested a new form with the upload field, I see the edit submission is sending only the newly added file as attachment. Could you try adding a new notification to your form and test it again?
    Please get back to us if the issue still persists. We will be happy to assist you further.
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