Request a full refund and cancel my account

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    Billlybill
    Asked on April 01, 2019 at 06:00 AM

    I didn't use this program for a long time.At 21:02 26 March,2019. I checked my banking account.So,it have withdrawal to pay -617.65 bath(19$ per month,Bronze Package) for Jotform INC. If or not possible,I want to request a full refund. Finally,If you can't refund,Please cancel my account immediately or please sent e-mail back to signify me for the result.

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    ashwin_d
    Answered on April 01, 2019 at 10:09 AM

    I did check your account and it seems refund for your latest subscription is already processed. Please allow 3-7 days for the amount to reflect in your account.

    Please note that your account is downgraded to free plan.

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    Billlybill
    Answered on April 02, 2019 at 05:43 AM
    Thank you very much.
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