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    How can I change the email each for is submitted to?

    Asked by FCHabitat on February 11, 2013 at 11:37 AM

    Hello,

    Can you please direct me as to how to update the email address the each form submission to?  I have tried changing it in the forms email notifications and in the profile settings. I am receiving some (the Women Build) forms only but I can not see what is set up differnetly to dupicate it in the others. 

     

    Thank you. 

     

    Raquel Martinez

    RMartinez@FortCollinsHabitat.org

    Page URL:
    FortCollinsaHabitat.org

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    JotForm Support

    Answered by ardy0689 on February 11, 2013 at 12:11 PM

    Hi, you should be able to see it from your Form viewer. If should in case you can not see it, try logging out from your account and clearing your browser's cache. You can then log in again and check them again.

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    Answered by jeanettebmz on February 11, 2013 at 12:17 PM

    In addition to what ardy0689 has adviced to you, please make sure that the Sender Name in your email notifications settings gets mapped to the correct field into the form rather than leaving it empty (shouldn't say "Please Select) , and that the sender email address is set to noreply@jotform.com .


     

     

    For further details on how to prevent these issues in the future, please read this guide