What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How can I change the email each for is submitted to?

    Asked by FCHabitat on February 11, 2013 at 11:37 AM


    Can you please direct me as to how to update the email address the each form submission to?  I have tried changing it in the forms email notifications and in the profile settings. I am receiving some (the Women Build) forms only but I can not see what is set up differnetly to dupicate it in the others. 


    Thank you. 


    Raquel Martinez


    Page URL:

  • Profile Image
    JotForm Support

    Answered by ardy0689 on February 11, 2013 at 12:11 PM

    Hi, you should be able to see it from your Form viewer. If should in case you can not see it, try logging out from your account and clearing your browser's cache. You can then log in again and check them again.

  • Profile Image

    Answered by jeanettebmz on February 11, 2013 at 12:17 PM

    In addition to what ardy0689 has adviced to you, please make sure that the Sender Name in your email notifications settings gets mapped to the correct field into the form rather than leaving it empty (shouldn't say "Please Select) , and that the sender email address is set to noreply@jotform.com .



    For further details on how to prevent these issues in the future, please read this guide