Removing branding from autoresponder emails

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    Asked on April 01, 2019 at 09:57 AM

    Hi there,

    I've removed branding via settings for my contact form.

    The form itself has no branding on it, however the copy email that the customer receives still has the "Now create your own JotForm - It's free! and the Create a Jotform button.

    Can you tell me if this is located somewhere else to remove please.


    Mike Housley

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    Answered on April 01, 2019 at 11:15 AM


    You can remove the branding from autoresponders or notification by deleting the row that the branding is placed.

    You can look from here:


    How to Edit the Email Template for Notifications and Autoresponders

    I hope this helps. Do let us know if you need more information on this.