How can I disable my account?

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    Andrew Click 
    Asked on April 01, 2019 at 09:57 AM

    I never signed up for JotForm but now I'm regularly receiving emails about having set up forms.  My guess is a bot has used my email address to set up an account and I would like it disabled as soon as possible.  Thanks!

  • Profile Image
    ivy
    Answered on April 01, 2019 at 10:25 AM

    When I checked our user's record, a JotForm account associated with this email account appears to have been created. This may be the reason for receiving email. 

    If you would like to delete your account, please check the following guide:

    https://www.jotform.com/help/527-How-to-Delete-My-Account

    Note that deleting your account will also delete all your data. If you'd like to download your data before deleting your account, please check it out.

    https://www.jotform.com/help/73-How-to-Download-Form-Submissions-as-Excel-CSV-PDF

    Let us know if you need further assistance.