Why is my JotForm not linking to Paypal

  • thedinnerdarling
    Asked on April 1, 2019 at 3:54 PM

    For some reason, it is not linking to my PayPal.   It says that there is a problem - any reason why? 

    Jotform Thread 1778575 Screenshot
  • Girish JotForm Support
    Replied on April 1, 2019 at 4:56 PM

    I checked your form and could see this same error. I cloned your form, re-integrated the PayPal payment and then tried again. It's working fine now.

    I would request you to re-integrate the PayPal payment option and also check the PayPal account details before trying again. Please check and let us know if the issue is persisting.