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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form just disappeared

    Asked by ilsmonline on February 11, 2013 at 01:25 PM

    I just cloned the following form: http://jotform.us/form/30286832144149

    When I opened the cloned version, nothing was there...so I went back to the original.  There is nothing there in my form at all.  I didn't delete anything.

     

    Is there any way to get the form back?

     

    Thanks.

    Page URL:
    http://jotform.us/form/30286832144149

  • Profile Image
    JotForm Support

    Answered by Welvin on February 11, 2013 at 01:57 PM

    Hi,

    We are sorry for that. It should be fixed now, please kindly check. The clone version is live, please kindly check: http://www.jotform.us/form/30415225021133

    Thanks

  • Profile Image

    Answered by ilsmonline on February 11, 2013 at 02:04 PM

    Thank you.  The cloned version is now live.  Is there any way to restore the original that it was cloned from which is also blank?

    The link is: https://secure.jotform.us/form/30286832144149

  • Profile Image

    Answered by pinoytech on February 11, 2013 at 02:29 PM

    Hi ilsmonline,

    We apologize for the inconvenience that may have caused. Let me forward this to our dev team for further investigation and for further assistance. As soon as this issu sorted out, we will inform you immediately.

    We would like to ask for your patience while our dev team working on this.

    Thank you!

  • Profile Image
    Chief Technology Officer

    Answered by eee on February 12, 2013 at 08:44 AM

    Hi,

    I have restored your form with our latest backup, it's available now,

    Kindest Regards,

    Ertuğrul.