Character Limits in Text Entry Option

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    GraceStella
    Asked on April 01, 2019 at 05:19 PM

    Hi there,


    I'm trying to add a character limit to 2 of my questions in my form and it won't work for some reason. Are you able to assist?


    Jasmin

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    Kevin_G
    Answered on April 01, 2019 at 07:01 PM

    Characters limit is not possible for the fields showing up on your screenshot, it's only possible to set on short and long text entries. 

    This is how it works: 

    - If the limit is 20 then the user will not be able to enter mote than 20 characters, but they will not receive an error if the number is less. 

    Here's a testing form where the limit is 10 and it blocks as soon as the limit is reached: https://form.jotform.com/90907202803956 

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    GraceStella
    Answered on April 05, 2019 at 11:33 AM

    Thank you!