Single Choice option is not aligned with the text

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    PAL_Connie
    Asked on April 02, 2019 at 03:44 AM

    Hi 

    our existing form suddently have display issue with the choice box. the choice option is not align with the text. Please see screenshot for an example. 

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    Victoria_K
    Answered on April 02, 2019 at 07:33 AM

    Our apologies for the inconvenience. It looks like you have applied different theme or modified theme via Advanced Designer. I can suggest to add the following CSS code to move the options back. Please add codes according to this guide: How-to-Inject-Custom-CSS-Codes

    .form-checkbox-item label, .form-radio-item label {

      display: inline;

      position: relative;

      top: 0.2em;

    }

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    PAL_Connie
    Answered on April 02, 2019 at 01:43 PM
    Hi Team
    This is very strange as I promise I did NOT modified the theme at all. Something must be changed from your end. I have two similar forms (see link below) all have the same issue. They look fine on mobile but not on PC.
    https://form.jotform.co/70664963900865
    https://form.jotform.co/83355316784868
    Regards
    Connie
    ...
  • Profile Image
    Victoria_K
    Answered on April 02, 2019 at 03:19 PM

    Hi Connie,

    I can only assume that something has changed for the theme on our end. Does the provided code work for you? You can apply it to other forms as well.

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    PAL_Connie
    Answered on April 02, 2019 at 04:43 PM
    Hi
    I have not done that because I was not sure the cause was correct. I’m the only person have access to the design and I knew I did not change anything recently. It would be best if we can be informed for any upcoming change from your end which will have impact on our forms. That way we can take a more proactive approach to minimise the impact
    Thanks
    Connie
    ...
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    Victoria_K
    Answered on April 02, 2019 at 06:22 PM

    Our sincerest apologies for the inconvenience caused so far. For this time please try fixing the issue with the code provided. If you encounter any other problem, please let us know and we will gladly take a look.