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Gabriel MalgoAsked on April 2, 2019 at 5:43 AM
Hi, i upgradet from free to bronze.
but instead your branding, on a smartphone there is white area visible. there should be my background image.
on a pc it looks beautiful. not on the phone.
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AndrewHagReplied on April 2, 2019 at 6:47 AM
I am not able to replicate the issue. This is how I see the form at my end, see the image below:
Could you please try again and see if you are still facing the issue?
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BJoannaReplied on April 2, 2019 at 10:51 AM
This thread is Public, so you should be able to view it.
I tested your form using Samsung Galaxy S5 emulator and I was able to replicate the issue.
To resolve the issue add this CSS code to your form:
.supernova {
background-repeat: no-repeat;
background-attachment: fixed;
}
@media screen and (max-width: 480px){
.supernova {
background-image : url("https://www.jotform.com/uploads/neobeluga/form_files/Hintergrund1.5ca30219744055.15953064.jpg");
background-size : cover;
height : 100%;
overflow: hidden;
}
body {
height : 100%;
overflow: scroll;
-webkit-overflow-scrolling : touch;
}
}
How to Inject Custom CSS Codes
Here is a demo form - https://form.jotform.com/90914215442957
Feel free to test it and clone it.
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roneetReplied on April 3, 2019 at 6:21 AM
Could you please let us know which phone are you using so that we could check and guide you further.
On testing, I could not replicate in the Samsung Chrome browser. Here is the screenshot for the same:
Looking forward to your response.
Thanks.
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Gabriel MalgoReplied on April 3, 2019 at 7:30 AM
if you scroll down at chromebrowser then the address bar disappears at the top and at the bottom the gray area comes for it