My client cannot sign in signature widget.

  • Camibrows
    Asked on April 2, 2019 at 7:25 AM

    My client cannot sign the form. The signature pannel keeps just moves around with each touch

  • Ashwin JotForm Support
    Replied on April 2, 2019 at 10:26 AM

    I am sorry for the trouble caused to you. With which form you are having this issue with? I did check your last edited form "Clone of Permanent Make-up Consent Form" and did not find any issue with that. I was able to sign in signature widget and submit form successfully. Please check the screenshot below:

    1554215051signature Screenshot 10

    Have you embedded your form in any webpage where you are having this issue with? Please share the webpage URL and we will take a look.

    We will wait for your response.