My client cannot sign in signature widget.

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    Camibrows
    Asked on April 02, 2019 at 07:25 AM

    My client cannot sign the form. The signature pannel keeps just moves around with each touch

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    ashwin_d
    Answered on April 02, 2019 at 10:26 AM

    I am sorry for the trouble caused to you. With which form you are having this issue with? I did check your last edited form "Clone of Permanent Make-up Consent Form" and did not find any issue with that. I was able to sign in signature widget and submit form successfully. Please check the screenshot below:

    1554215051signature.gif

    Have you embedded your form in any webpage where you are having this issue with? Please share the webpage URL and we will take a look.

    We will wait for your response.