Product Order Form template does not on the Form Builder

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    Asked on April 02, 2019 at 08:10 AM

    Hi there, 

    Just reporting a bug: when you click on use template from the product free order form template, nothing happens. 

    Also when you click the detail of the form and press add form, the button remains on "please wait". 

    For this reason I can't proceed with Jotforms right now. 




  • Profile Image
    Answered on April 02, 2019 at 10:37 AM

    Hi Robert,

    We apologize for the inconvenience caused. I test the issue on my end but so far I was not able to reproduce the issue.

    1. I select the Product Order Form-2 template

    1554215658zzz 2019-04-02 22.32.36.png

    2. Click on Use Template button

    1554215720zzz 2019-04-02 22.32.58.png

    3. I was able to successfully cloned the template on my Form Builder.

    1554215777zzz 2019-04-02 22.31.02.png

    Can you please test again. 

    Let us know if issue persist.