Unique QR Code Implementation in Auto Email Responder

  • WHABBYMusic
    Asked on April 2, 2019 at 9:01 AM

    Hi The JotForm Team, 

    My colleague, Julian, contacted you earlier on adding a QR code in our email autoresponder when users fill up our form.

    Can you advise if this is the correct way to input the field in the 'Unique ID'? And how should we set the settings for the Dynamic QR Code? We don't want it to appear in the form, but in 'Settings' via the email auto responder. So, users fill up the form and the email they receive includes the free ticket which is their unique QR code. 


    We were told we had to hide the widget here. 


    1554209912image Screenshot 10


    1554210054image (1) Screenshot 21

    How do I ensure the QR code is reflected in this email? Please advise! Thank you & looking forward to hearing from you. 

    Regards,

    Samantha


  • David JotForm Support Manager
    Replied on April 2, 2019 at 11:41 AM

    You can display the QR Code in the email by adding it from the "Form fields", just as you have shown in the screenshot.

    1554219656qr Screenshot 10

    However, if you are trying to generate a QR Code from the Unique ID widget, that will not be possible, because the Dynamic QR Code widget can only read native fields.

  • WHABBYMusic
    Replied on April 2, 2019 at 12:43 PM
    Hi BDavid,
    Thanks for your reply. Does this mean we can't use JotForm for our event
    registration form to achieve a unique QR Code in the auto email responder
    for each user submission which is their free ticket? Can you clarify this
    portion for us as this is crucial in our process. Thanks.
    Regards,
    Samantha
    ...
  • WHABBYMusic
    Replied on April 2, 2019 at 12:43 PM
    To add on to my previous email, what we need is the functionality of a
    unique QR code reflecting their ticket in the auto email responder upon an
    user's submission to the event form. Is there a widget to help us achieve
    that or not at all?
    Thanks.
    Regards,
    Samantha
    ...
  • David JotForm Support Manager
    Replied on April 2, 2019 at 1:51 PM

    If you are trying to generate a QR code from the Unique ID, that is not possible. The Dynamic QR Code widget can just generate the QR codes from native fields:

    07 16 2017 1500194877 Screenshot 10

    Unfortunately, there is no way to generate QR Codes from widgets.