How to recover deleted submissions?

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    uonsusocs
    Asked on April 02, 2019 at 09:15 AM
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    ashwin_d
    Answered on April 02, 2019 at 11:57 AM

    It seems you have created one more thread for similar question:   https://www.jotform.com/answers/1779406-Deleted-form-entries

    Do you mean  to say that you have deleted the submissions form form? Please note that once a submission record is deleted, it is completely deleted from our server. Once deleted, it is not possible to recover deleted submissions.

    If you mean that you have deleted form, deleted forms are moved to "Trash" folder. If you have not purged forms from trash folder, you can restore deleted forms from trash folder. Please check the screenshot below:

    1554220633trash.png

    Hope this helps.

    Do get back to us if you have any questions.

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    ashwin_d
    Answered on April 02, 2019 at 12:00 PM

    You may like to take a look at the submissions email which you must have received to get the old submission data. You can also check your account email history as well for the submission emails which was sent. The following guide should help you how to how to check email logs:  https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History