What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Missing Form

    Asked by aaustermann on February 11, 2013 at 02:38 PM

    My form has gone blank and I have followed the advice on the forums to clear cache and relogin but the form still appears blank. What should I do to get this form back?

    Page URL:

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    Answered by KadeJM on February 11, 2013 at 02:45 PM

    We do deeply apologize for the inconvenience. This was a Temporary Glitch that occurred while we were updating our platform to add in some improvements. Our developers are aware of the issue and have been working to correct it as quickly as possible and I will advise them of your account having a problem with this as well.

    I have also cleared your Form Cache from our end, would you mind clearing your browser cache again and then log in again to see if this helps. 

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    Answered by aaustermann on February 11, 2013 at 02:49 PM

    I briefly see "Loading... Please Wait..." flash on the screen then still get nothing including trying on another browser which I haven't used before to access JotForm.

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    JotForm Support

    Answered by EduardoMendez on February 11, 2013 at 02:52 PM

    Thanks for your observations.  

    Our dev team is looking into it at this time.  They will update this thread as soon as they have any news.