Email notifications are not being sent on edit.

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    Jnagel80
    Asked on April 02, 2019 at 11:46 AM
    2. Certain Forms are not e-mailing the edit notifications. I have to manually go in and print these to PDF as well
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    BDAVID
    Answered on April 02, 2019 at 12:08 PM

    Are you referring to notifications not being sent when the submission is edited? What are those forms where notifications are not sent upon editing the submission?

    Please note that you need to go into the advanced settings of the Notification and/or Autoresponder to enable the "Send on edit" option:

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    Jnagel80
    Answered on April 02, 2019 at 01:09 PM

    Correct. On most of our forms we do not send back to the customer on edit but we need a copy of the edited form. 

    Thank you for your response. I'm not sure how that got turned off but I turned it back on for the notifications and that should fix my problem.