Why is the selected grid in a Multiselect Grid cannot be selected again?

  • sebv2v
    Asked on April 2, 2019 at 12:06 PM
    Hello, I have a problem with the widget "Multiselect grid". After doing a test with the form, the selected boxes remain grayed with inscribed inside "select or chosen". What prevents us from knowing if we tick the box on the following form ... Why? can you look? Thank you.
  • Richie JotForm Support
    Replied on April 2, 2019 at 2:02 PM

    The field with the word select or chosen are the fields that you have selected already.

    Why is the selected grid in a Multiselect Grid cannot be selected again? Image 1 Screenshot 20

    Do note that selected fields cannot be selected again.

    May we know what functionality are you looking for your field?

    Do you want to let the field be selected again?

    May we know how you want your form to work?

    Looking forward for your response.

  • sebv2v
    Replied on April 3, 2019 at 3:01 AM
    Hello, I understand, but it is problematic that the fields do not fade. Each new form should be white. Can this table be initialized with each new form? or is there another widget for this? Thank you.
  • Ashwin JotForm Support
    Replied on April 3, 2019 at 6:08 AM

    Please note that MultiSelect Grid widget saves the selected user data. Once a user selects cell and submit form, it will not allow other users to select the same cell. 

    I would suggest you to please take a look at our "Input Table" field and see if that fits into your requirement. Please check the screenshot below:

    1554286048inputTable Screenshot 10

    Hope this helps.

    Do get back to us if you have any questions.