Form is no longer working and cannot be loaded

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    Asked on February 11, 2013 at 03:17 PM

    The Jotform is no longer working and cannot load.  An error message appears: ../../js/builder/question_definitions.js:281: TypeError: Cannot read property 'value' of undefined prop.readonly.value = prop.readonly.value ? prop.readonly.value : 'No'; ^


    No edits were made.  We are still having issues with connectivity with google docs.  Please help ASAP our donors are no longer able to make donations!!

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    Answered on February 11, 2013 at 03:25 PM

    We are truly sorry for the inconveniences caused.

    The problem with error message has been fixed. Please re-check the form from your side.

    To solve the Google Docs integration issue, you can try the following:

    1. Clear your browser cache and cookies.

    2. Remove the integration.

    3. Reintegrate the form back.

    If that does not help, please let us know. Thank you.