How to update the link to my form on my web site?

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    PaulGLacey
    Asked on April 02, 2019 at 02:17 PM

    despite having the correct link it just goes to the old non pdf form what am i doing wrong? please let me know thanks

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    Kevin_G
    Answered on April 02, 2019 at 04:15 PM

    I have checked your web site and found the link to one form https://form.jotformeu.com/82596034484363

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    If the problem is that the link does not update on your site, I think you should contact your web site administrator instead since JotForm does not control that. 

    If you're referring to a different problem, please provide us more details and let us know where on your site we can find the form so we can test it. 

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    PaulGLacey
    Answered on April 03, 2019 at 07:27 AM

    I've deleted the old form off the JotForm and replaced it with the pdf fillable form but everytime i click on 'booking form' sub menu under 'room hire' it just keeps on showing up the old format. Obviously I am doing something wrong but I dont now what? should the pdf form, when downloaded, be inserted into a specific folder, IE pdf file folder?#? I'm lost. I know I have had a similar problem with another site 'beestonpool.com'  but that was sorted.. only problem is... oi forgot what we did..oops. sorry, it was a few months back and my memory isn't what it used to be., thank you


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    ashwin_d
    Answered on April 03, 2019 at 09:53 AM

    When you say you have deleted the form, do you mean to say that you have deleted form form JotForm? You have added form #82596034484363 URL in your webpage and this form is still there in your account. 

    If you have created a PDF form and want it to be download form your webpage, you need to delete the form link you have added in your webpage under "ROOM HIRE>> Booking Form". Deleting a form from JotForm will not remove the link form your webpage. Then you have to download the PDF from and upload it in your webserver. You can then grab the URL of the uploaded PDF form and add it in the link under "Booking Form" menu.