What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I didn't receive the notifications

    Asked by ForexGuard on February 11, 2013 at 04:13 PM
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    JotForm Support

    Answered by Mike_T on February 11, 2013 at 04:56 PM

    Your email address was added to our bounced list due to the following reason:

    5.3.0 - Other mail system problem 552-'5.2.0 yiGY1k01e2s3H6F01iGYaX IB212 msg rejected as spam' 

    As you can see our email notification was rejected by your mail host, so that email was added to our bounced list. Now we have removed your email from the list.

    It is recommended to configure your email notifications to use real Sender E-mail address - noreply@jotform.com. Please check the following article to find out instructions on this:

    How to setup email alerts to prevent "emails not being received" issues

    If you need any further assistance, please let us know.