PayPal Billing: The account was charged but the status of the account is still free

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    Asked on April 02, 2019 at 07:18 PM

    My Payment was sent so why am I being asked to upgrade

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    Answered on April 02, 2019 at 10:20 PM

    The account status is showing as Free. Have you cancelled the subscription from your PayPal account?

    Could you please check the subscription status in your PayPal account so that we can check this further.

    Looking forward to your response.