Refund for my cancellation

  • Profile Image
    talakseibi
    Asked on April 02, 2019 at 07:28 PM

    Hello, we have yet to receive our refund for our jot form cancellation. We cancelled the subscription over 2 weeks ago! 

  • Profile Image
    jherwin
    Answered on April 02, 2019 at 10:17 PM

    The refund processed on March 25, it's still in 9 days. Please give 1-3 days more and it will show up in your account.