Paypal Integration NOT WORKING

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    Asked on April 03, 2019 at 12:51 AM

    Hi there, 

    I pulled up instructions on Jotform to integrate Paypal and funny enough the instructions don't match what I am seeing.  There isn't an option to enter my paypal login info.  

    Please help. 

    Thank you!


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    Answered on April 03, 2019 at 03:14 AM

    Maybe you were checking the wrong guide. You added the PayPal Checkout integration to your form. 

    How to integrate PayPal Checkout with your form

    I saw that the Environment of your payment field is set to Sandbox. Please note that the Client ID and Client Secret are different for the Sandbox and Production (Live) Environment. If you want to collect payments, you need to change Environment to Production.