Form not showing on website

  • Profile Image
    crispsolutions
    Asked on April 03, 2019 at 12:53 AM

    Hi,


    Why is our form not showing up when our site is opened using Chrome:

    https://www.masseusemassage.com.au/


    The form can be seen on the lower part of our home page and on the pop up form.

    It shows up on other browsers, but not on chrome.

  • Profile Image
    Nik_C
    Answered on April 03, 2019 at 03:27 AM

    I checked your form on Chrome, but I wasn't able to replicate any issue, the form is showing fine:

    15542763212019-04-03_9-23-06.png

    Let us know if you're still experiencing the problem.

    Thank you!

  • Profile Image
    crispsolutions
    Answered on April 03, 2019 at 03:43 AM
    Thanks for getting back to me.
    The pop up might be showing at times but the one in the home page is not.
    Can you please check the one on our home page. :)
    Kindest Regards,
    119 York Street
    South Melbourne VIC 3205
    *www.crispsolutions.com.au *
    ...
  • Profile Image
    Nik_C
    Answered on April 03, 2019 at 05:06 AM

    I'm sorry for that, I wasn't aware that there was a form.

    Please replace the existing embed code you have (the script code) with this iFrame:

     <iframe id="JotFormIFrame-82688344429469" onload="window.parent.scrollTo(0,0)" allowtransparency="true" allowfullscreen="true" allow="geolocation; microphone; camera" src="https://form.jotform.me/82688344429469" frameborder="0" style="width: 1px; min-width: 100%; height:539px; border:none;" scrolling="no" > </iframe>

    And that should work:

    15542823302019-04-03_11-04-12.png

    Please try and let us know how it worked.

    Thank you!

  • Profile Image
    crispsolutions
    Answered on April 03, 2019 at 07:43 PM
    Thanks! Will do! Have a great day :)
    Kindest Regards,
    119 York Street
    South Melbourne VIC 3205
    *www.crispsolutions.com.au *
    ...