What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    When people use my order form that I created where does the order go to, I can not seem to find it!!

    Asked by barbiie008 on February 11, 2013 at 06:16 PM
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    JotForm Support

    Answered by EltonCris on February 11, 2013 at 10:48 PM


    I don't see any payment tools on your form as of this writing. You should probably try using Paypal Payment tool under Payment Tools since you've mentioned that on your form. Here's a guide on how to create check payment and paypal payment at the same time using hide/show condition.

    How to set up paypal along with other payment options

    Feel free to let us know if you have any difficulties with the guide. Thanks!