Mobile view Issue

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    Gratitude_Team
    Asked on April 03, 2019 at 07:28 AM

    Hi team,

    In the mobile, the user will face difficulties while placing an order.  The checkout out button is getting hide with the Jotform footer. Please look into this on urgent basis.


    Adding screenshot for reference.

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    Gratitude_Team
    Answered on April 03, 2019 at 07:33 AM

    Adding one more screenshot, the jotform footer is coming in between the fields.

    1554291201IMG_7237.jpg

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    Victoria_K
    Answered on April 03, 2019 at 10:26 AM

    Apologies for the difficulties you are facing. I have checked your web page with several devices including IOS devices, but I was not able to replicate the problem. Can you please let us know what is the device you were using for testing? We will wait for your reply. 

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    Gratitude_Team
    Answered on April 03, 2019 at 11:44 AM

    This is happening for Iphone 6s 

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    Victoria_K
    Answered on April 03, 2019 at 12:56 PM

    Despite I still can not replicate incorrect layout on 6S devise, I can see multiple console errors for the page, which are multiplying when trying to scroll the page using mobile. 

    Please try embedding form using its iframe code, it should handle any possible script conflict better. This could be the reason of incorrect layout as well: Getting-the-Form-iFrame-Code