Incorrect orientation of photos uploaded to the report form

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    IP_Fedorov
    Asked on April 03, 2019 at 08:46 AM

    Good day, please to give the answer, in my uniform all the pictures that are attached to the report in the end demonstriruyut flipped counterclockwise, I'd like to see them in normal orientation, how do I configure the form for this?

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    BJoanna
    Answered on April 03, 2019 at 10:42 AM

    Do you know which device are your users using to upload the photos? Our file upload field does not modify the orientation of the files in any way. Whatever the original orientation of the uploaded image, it will be retained once it's submitted to our server. This means that if the files uploaded by the user are not in the proper orientation, it will be retained as in.

    You can use the File Uploader by Uploadcare widget to allow your users to see the files they uploaded and to change the orientation. 

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