PDF report downloaded from the Thank You page has an old layout

  • Profile Image
    ayadov77
    Asked on April 03, 2019 at 09:08 AM

    hello JOTFORM team,


    I have a form with only one PDF form with pdf build with new pdf version builder.


    i have a link within the payment redirect page 

    (kind a thank you page) for pdf download, but every time clicked it downloads a pdf file with old version builder. 


    here the link text:

    <a download target="_blank" href="https://www.jotform.com/server.php?action=getSubmissionPDF&sid={{$sid}}&formID={{$fid}}">{pdf-link}</a><br>



    can you help? 


    thanks in advance

  • Profile Image
    BJoanna
    Answered on April 03, 2019 at 11:07 AM

    To which form is your issue related to?

    You can replace the link you added to the Thank You page with {pdf-link}

    1554303845ThankyouPDF.gif

    Also, make sure that the new PDF Editor is enabled in the form settings.

    1554303965pdf editor.PNG