Participants losing information

  • NangamsoK
    Asked on April 3, 2019 at 9:55 AM

    Good day

    I have been getting feedback from some participants that when they miss a step (ie not complete information on biographical details) when filling my questionnaire, they will get a notification when they are submitting the form however all their responses will be lost.

    Is there a way that they can go back on the form and add information without losing their information?

    Regards,

    Nanga

  • David JotForm Support
    Replied on April 3, 2019 at 11:36 AM

    Adding a preview before submit widget to the form would allow users to review their data prior to final submission:

    https://widgets.jotform.com/widget/preview_before_submit

    That way they can see any missing data and return to the form to complete anything that is incomplete.