Jotform Submission

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    zhicha
    Asked on April 03, 2019 at 10:28 AM

    1554301649Screenshot 2019-04-03 at 16.14

    Hi guys, 

    I was wondering why one Jotform doesn't have the Orange Box with a number in it.
    Some forms for this Jotform were submitted already. 


    Best, 

    Niki

  • Profile Image
    stevenmarshall
    Answered on April 03, 2019 at 12:45 PM

    Hello @Zhicha,

    Sorry for your inconvenience. 

    We saw multiple forms on your account.

    Which specific form on your account is experiencing the issue?

    This way we will be able to look into the issue further for you.

    Wanting for your response. 

    Thank you and have a wonderful day.

  • Profile Image
    zhicha
    Answered on April 03, 2019 at 12:49 PM

    1554310134Screenshot 2019-04-03 at 18.48


  • Profile Image
    zhicha
    Answered on April 03, 2019 at 12:50 PM

    I think everything works out fine. 
    I was just wondering what this grey box means. :)

  • Profile Image
    stevenmarshall
    Answered on April 03, 2019 at 12:59 PM

    Hello @zhicha,

    When there is an orange box showing with a number, that means there are unread submissions.

    The grey box represents that the submissions have been read.

    Hope this helps you out.

    Thank you and have a wonderful day.