Jotform Submission

  • zhicha
    Asked on April 3, 2019 at 10:28 AM

    1554301649Screenshot 2019 04 03 at 16 Screenshot 10

    Hi guys, 

    I was wondering why one Jotform doesn't have the Orange Box with a number in it.
    Some forms for this Jotform were submitted already. 


    Best, 

    Niki

  • stevenmarshall
    Replied on April 3, 2019 at 12:45 PM

    Hello @Zhicha,

    Sorry for your inconvenience. 

    We saw multiple forms on your account.

    Which specific form on your account is experiencing the issue?

    This way we will be able to look into the issue further for you.

    Wanting for your response. 

    Thank you and have a wonderful day.

  • zhicha
    Replied on April 3, 2019 at 12:49 PM

    1554310134Screenshot 2019 04 03 at 18 Screenshot 10


  • zhicha
    Replied on April 3, 2019 at 12:50 PM

    I think everything works out fine. 
    I was just wondering what this grey box means. :)

  • stevenmarshall
    Replied on April 3, 2019 at 12:59 PM

    Hello @zhicha,

    When there is an orange box showing with a number, that means there are unread submissions.

    The grey box represents that the submissions have been read.

    Hope this helps you out.

    Thank you and have a wonderful day.