Forgotten PDF password

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    Asked on April 03, 2019 at 11:04 AM

    Hi there,

    I seem to have forgotten my password for the PDFs, I didn't think it would apply to all of them when I set it up and didn't record it. Is there a way I can reset/disable it?

    Thank you


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    Answered on April 03, 2019 at 12:41 PM

    I'm sorry, but where did you set the password, I checked your Notifiers as well as PDF, but I don't see where it is set up?

    Could you please show us where are you seeing that password prompt?

    Thank you!