"You must be an admin to connect stripe account to an application" error message when trying to connect on the form

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    JFedGMW
    Asked on April 03, 2019 at 12:17 PM

    I have a developer who is trying to do this. He is considered a developer on our stripe account. Is there any setting I need to change in Jot form to allow him to connect the form to the proper stripe account. 


    Thank you 

    greg


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    Kiran
    Answered on April 03, 2019 at 01:37 PM

    I am not sure if I understand your query correctly. Do you mean to say that your developer is trying to connect your Stripe account from the form and receiving the error? Could you let us know if your own Stripe account credentials are being used to connect to the form or some kind of authorization has been provided to the developer to access your Stripe account? 

    If you do not want to share your Stripe account credentials with your developer, you may connect the Stripe account on the form and configure it so that your developer can continue adding other products.

    Thanks!