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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Paypal and AWeber integration

    Asked by mstefanopoulos on February 11, 2013 at 10:47 PM


    I'm using JotFormPro to collect information from my clients and have integrated the form to AWeber. After running a test on my own email, I am not receiving my customized thank you, which would tell me to look for a confirmation email.  (My email address shows in aweber as "pending confirmation".)  I’m also not receiving the email from AWeber.  

    I am also using PayPal for payment. When clicking on submit I am redirected to PayPal.  Does this have something to do with it? If so, what can I do to rectify this so I am able to take payment and my clients will receive what I’ve set up through AWeber? 

    I don't know if this is an AWeber issue or a JotFormPro issue. Please advise.

    Thank you,


    Page URL:

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    JotForm Support

    Answered by EltonCris on February 12, 2013 at 01:02 AM

    Hi Maria,

    I have cloned your form, changed the product price to $0.01 and made a test. It seems to be working fine on my end. I was able to view the thank you page you've mentioned after successfully completing the payment process and by clicking "Return to {email}" after the payment, it then redirect me to your thank you page and was able to received the notification message as well.

    You can check my screencast here: http://www.screencast.com/t/tqt4nc52gAy

    Did you completely processed the payment page and clicked the returned link? That should redirect you to your form's thank you page. You can also setup an Auto Return for Website Payment on your paypal account so your form users are redirected back to your site immediately after clicking the Pay button.

    Here's a guide from Paypal: https://www.paypal.com/cgi-bin/webscr?cmd=p/mer/express_return_summary-outside

    Hope this would help. Thanks!

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    Answered by mstefanopoulos on February 14, 2013 at 09:21 AM