I do not have the make my form responsive on my form

  • aarnold71
    Asked on April 3, 2019 at 2:28 PM

    to whom it may concern,

    I am following the directions here to try to make my form mobile responsive, but the tick button is missing from my  form.  I have seen a reply that all forms are supposed to be responsive, but this isn't the case, see additional images taken from my iphone. 1554316407IMG 0306 Screenshot 101554316432IMG 0307 Screenshot 211554316451IMG 0308 Screenshot 32

    https://www.jotform.com/help/322-Deprecated-How-to-make-mobile-friendly-forms-on-JotForm

     

    but as you can see below, the little tick box "make form responsive" is missing?1554316021Screen Shot 2019 04 03 at 1 Screenshot 43

    Page URL: https://webprofitmaximiser.com.au/what-are-your-goals/
  • Elton Support Team Lead
    Replied on April 3, 2019 at 4:41 PM

    The form is responsive but the problem is the cut-off. This happens when there's a conflict between your website code and the form. The script that's included in the iframe code fails to calculate the correct height of the entire form elements resulting in a cut-off.

    Try if this helps, in your form's iframe embed code append this in the style attribute min-height: 732px;

    Example:

    <iframe id="JotFormIFrame-90855535091158" onDISABLEDload="window.parent.scrollTo(0,0)" allowtransparency="true" allowfullscreen="true" allow="geolocation; microphone; camera" src="https://form.jotform.com/90855535091158" frameborder="0" style="width: 1px;min-width: 100%;height: 722px;border: none;min-height: 732px;" scrolling="no"> </iframe>

    Let us know how this goes. Thanks