Color Picker Widget not working on Safari

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    Asked on April 03, 2019 at 04:10 PM


    I'm using the Color Picker widget in my form. It works for me when I fill out the form on Google Chrome, but does not work for me when I fill out the form on Safari.

    Attached is a screenshot when I try to fill out the form on Safari.

    Even when I manually enter in the hex colors I want to choose for the Color Picker widget (when filling out the form on Safari), it still doesn't let me proceed and I get this error: "there are errors on this page, please fix them before continuing"

    The form I'm referring to in my account it called The Service Company Theme Website Wizard

    Thank You!

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    Answered on April 03, 2019 at 06:07 PM

    The widget worked to my end. My colleague also checked this, and it worked for him as well. I think the widget is not properly loaded in your Safari browser. As you could see, the picker is not loaded to your end. 

    Would you mind checking again? This time, try to clear cache first for the form. CMD + Shift + F5.