Cancel subscription and refund

  • Shanna
    Asked on April 3, 2019 at 4:21 PM

    I discontinued my account in late February but are still being billed. Please discontinue and credit my account for March and April

  • jherwin
    Replied on April 3, 2019 at 6:01 PM

    Could you please let us know the username or email of the account you're referring to?

    Also, if you are using PayPal as your payment method, please cancel the subscription from your PayPal dashboard.

    Guide: How Can I Cancel My PayPal Subscription?