Cancel subscription and refund

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    Shanna 
    Asked on April 03, 2019 at 04:21 PM

    I discontinued my account in late February but are still being billed. Please discontinue and credit my account for March and April

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    jherwin
    Answered on April 03, 2019 at 06:01 PM

    Could you please let us know the username or email of the account you're referring to?

    Also, if you are using PayPal as your payment method, please cancel the subscription from your PayPal dashboard.

    Guide: How Can I Cancel My PayPal Subscription?