Form over quota, but counter was already reset.

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    oneadamclaude
    Asked on April 03, 2019 at 05:13 PM

    It says our form is over quota, but our counter reset and it is still not working? It shows we are fine on quota, so not sure why the form is not working anymore. Thank you!

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    Jed_C
    Answered on April 03, 2019 at 06:39 PM

    You'll just need to clear your form cache https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache.

    I already cleared your form cache. In case this happens again, just follow the steps in the link provided above.

    Let us know if you have any questions or if you need further assistance.