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dodox2005Asked on April 4, 2019 at 6:14 AM
Hello guys! Unfortunately I have a problem with the starting new form tool: after writing the title, pressing the "create" button does not produce any results. How is possible? Can you help me?
Thank you guys
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jonathanReplied on April 4, 2019 at 8:23 AM
We apologize for any inconvenience caused. After reviewing your account, I noted that you were no longer able to create new form because you were already on max limit of 5 on Form Totals on your FREE account.
Understanding Your Account Usage and Limits
You can also check on your my account usage page https://www.jotform.com/myaccount/usage
To allow adding new form/s, you will need to upgrade to higher plan for expanded limits.
Or you can delete existing forms on your account so it is below 5 max -- you can create new then.
Let us know if you need further assistance.