Payment caluclation not working and field entry

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    NStarOrchard
    Asked on April 04, 2019 at 10:30 AM

    This form is in question: "2019 Classes & Events Registration"

    It was duplicated from one of last year's forms (DIY Classes Registration), so the settings should...and still look to be the same.

    Two issues:

    1. For some reason, the payment calculations and connection to my PayPal account aren't working. I've compared the old and new form, and I can't see what I'm missing. They should be working the same way. When people choose what they want and how many are going, the price should show up in the "Total Payment" field and then send them to PayPal when they submit, but neither of those things are happening. Can you find what is missing? I keep looking, but can't find it. The older 'DIY form' worked fine

    2. I have a field on this newer form called "Farm Friend Member Discount Code". Currently it is set to 12345, and when that is typed in, it works correctly and displays the proper selections I programmed in via the 'Conditions' for the form. HOWEVER...when that box is filled in (correctly) a bright orange warning/error pops up, which makes it look like something is wrong. It states "Input should not be greater than the maximum value of 5", even though the required "12345" is 5 digits. What is with this and how can I change it so that doesn't show up? (screenshot attached)

    Thank you!

  • Profile Image
    Richie_P
    Answered on April 04, 2019 at 12:30 PM

    I have checked your form and form your question 1, kindly remove the + plus sign in your Total Amount Form Calculation field.

    For your question 2, it seems your using the number field to hold multiple numbers.

    The limit for the number field is for a single number.

    You may use the Long Text entry to get the limit length of the input.

    Go to your Long Text Entry Properties>Options>and change the entry limit. Make sure to set the limit type to letters and validation to numeric.

    Please give it a try and let us know if the issue still remains.